One ordinary day, while running errands and minding his own business, Ryan’s life changed in a few seconds. A driver pulled out of a shopping center and T-boned his car on the passenger side. His vehicle was totaled. His shoulder hurt. With a full-time job and a full-time business, he suddenly faced pain, stress, and the urgent need for medical care. He also had no idea where to start with an attorney.
In his testimonial, Ryan shares how he went from that chaotic moment to feeling supported, informed, and taken care of. His words show what it can feel like when your lawyer treats your case like it matters.
From Normal Errand To Sudden Collision
Ryan describes the crash in simple terms that many people can picture all too easily. He was just out running errands when another driver pulled out and T-boned him. In his words, “the vehicle was totaled” and he walked away with a shoulder injury that kept him from doing his usual work.
That injury landed him, as he puts it, “in quite the predicament.” With a full-time job and a full-time business, he needed medical attention right away and he needed to get back to work as soon as he could.
On top of that, he had never dealt with a major car accident before. “I don't know anything about attorneys,” he explains, which is where many injured people find themselves after a crash.
Turning To A Lawyer He Already Trusted
Before his crash, Ryan had already reached out to Chasen for another matter involving a “quite a bit more severe injury” to his daughter. Because of that, when the auto accident happened, he already knew who to call.
He remembers thinking, “I already have Chasen working on this. How about I contact him and see what he can do about my auto accident?” That decision came from trust he had built before this case even started.
Feeling Like You’re Texting A Friend, Not A Lawyer
What stands out most in Ryan’s story is how he talks about communication. Once he reached out, the way Chasen handled calls and texts made a lasting impression.
Ryan says, “Once I talked to Jason, he made me feel comfortable.” The back-and-forth felt easy and familiar. He describes it this way: “The text messaging and calls. It was almost like I was contacting my buddy from sixth grade.”
He never felt ignored or left in the dark. “I always got ahold of him. He always responded,” he explains. At times, the replies came almost instantly: “Sometimes it was even within seconds I text him. Boom. Reply.”
That kind of quick, direct access matters when you are in pain, your car is gone, and you still have to keep your job and business afloat. Ryan sums up that feeling by saying, “It didn't feel like I was talking to a lawyer.” Instead, he felt heard and supported.
Getting Care Fast & Letting The Firm Handle The Rest
After the crash, Ryan needed medical help right away. He couldn’t perform his usual duties because of his shoulder injury, and he needed to move quickly so he could keep his life on track.
In the video, he talks about how fast things moved once he reached out for help. His case wrapped up in “maybe 3 or 4 months,” and he still goes to the same chiropractor that Chasen first recommended. He also receives medical massage every month as part of his ongoing care.
Ryan speaks directly to people who feel stuck after an accident: “If you weren't at fault, you got medical issues. You need something done fast. You need to get back to work. Call Jason.”
He explains what that looked like for him: “He's going to get you some medical attention right away. He's going to take care of everything. I don't have to do anything for the auto accident. Anything at all. He took care of everything.”
By the end, he shares how he feels about the outcome in clear terms: “I'm very happy with the results of my case.”
What This Story Says About Cohan PLLC
Ryan’s words mirror what Cohan PLLC works to bring to every case: a personal connection, clear communication, & support that lets clients focus on healing while we handle the legal side.
His experience shows several things we care about:
- Real communication: Ryan never felt like just a file. He could text or call and get an answer, often within seconds.
- Comfort in a confusing time: He had never been in a major accident or dealt with attorneys, but he still felt comfortable from the first conversation.
- Fast help with medical care: He received referrals that helped him start treatment quickly, and that care continues to support his recovery.
- Someone on his side: From his point of view, he did not have to handle the auto accident details alone. In his words, “He took care of everything.”
At one point, Ryan sums up what Cohan PLLC means to him: “I would say Cohan law to me means we're not messing around. We're going to get you what you need.”
Seeing Yourself In Ryan’s Story
If you relate to Ryan’s experience—hurt in a crash you did not cause, unsure how to deal with insurance, trying to keep up with work while you are in pain—you are not alone. Many people call us after the worst day of their year, or even their life, with no idea where to start.
Ryan’s testimonial gives a real look at how it can feel when someone steps in to listen, to respond, & to guide you through the next steps. His story is one person’s experience, told in his own words, and it reflects how we aim to show up for the people we represent.
If you would like to hear Ryan tell his story himself, watch the video above. When you are ready to talk about your own situation, reach out to Cohan PLLC at (702) 623-3579 for a free, no-pressure conversation about what happened & what you may be able to do next.