After a day of snowboarding with friends, the client was riding home when another driver ran the intersection. The collision left everyone in the car dealing with whiplash, along with knee, neck, wrist, and back pain.
A nearby emergency room was the first stop. Then came the question of what to do next.
The client shares the experience in their own words:
The Crash and What Followed
Seated in the front passenger seat, the client watched the impact coming. “We got pretty bad whiplash from that,” they recalled. The injuries didn’t stop there—immediate knee and neck pain, a badly sprained wrist, and back problems followed.
Before the accident, the client had already connected with a member of our team through tennis. That relationship made the call after the crash feel natural. Our team walked them through how the process could unfold and what factors might affect timing. What stayed with the client was the clarity of those conversations. “He kind of gave us the blueprint of, like, the whole process,” they said. Instead of chasing answers, they felt prepared for what came next.
Communication That Felt Personal
Support didn’t stop at a single conversation. The client noticed that everyone involved in their care stayed in close contact. “They all communicate really well,” they said. That coordination made the experience feel friendly and straightforward rather than transactional. The relationship with our team went further than that. As the client put it, “I could talk to him like a brother.” That’s the kind of direct, personal communication we bring to every case.
We’re on Your Side
At Cohan PLLC, we know an injury leaves people with more questions than answers at the worst possible time. We listen first, explain your options clearly, and make sure you feel heard every step of the way.
If you or a family member has been injured, call (702) 623-3579 for a free consultation. We can talk through your situation in English or Spanish and help you understand where to go from here.